Job Summary
An automobile rental company has a current position open for a Telecommuting Car Rental Customer Service Representative in Lansing.
Candidates will be responsible for the following:
- Handling incoming calls, efficiently resolving a variety of customer service inquiries
- Maintaining, at a minimum, target levels of productivity and performance
- Locating and interpreting complex information from a number of databases
Skills and Requirements Include:
- Ability to complete I-9 work authorization paperwork in person
- Minimum 2 years of customer service experience
- Experience in a performance-based or metric-driven environment
- Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
- Permanent residence with a defined working space that is clean and quiet