Telecommuting Client Care Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Monday, March 12, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A provider of nutrition coaching, nutrition software, and professional certification is filling a position for a Telecommuting Client Care Specialist.

Core Responsibilities of this position include:

  • Educate clients on company's products and respond to customer inquiries
  • Make occasional phone calls to customers

Qualifications for this position include:

  • At least 2 years of experience in a web-based, service-oriented company providing customer support where email and live chat were your primary responsibilities
  • Ability to read into what the customer is looking for, ask the right questions, and exceed their expectations
  • Ability to do your own detective work and find clues with the tools you have access to
  • Outstanding writing and proofreading skills
  • Demonstrates a careful, cautious, and incredibly meticulous work ethic