Job Summary
An information technology delivery company is in need of a Telecommuting Client Operations Manager in San Francisco.
Candidates will be responsible for the following:
- Maintaining client relationships by responding to client inquiries
- Handling client complaints
- Maintaining client files with sales contracts, records of client interactions, client notes, and other information
Applicants must meet the following qualifications:
- Legally eligible to work in the United States
- Bachelor’s degree in Business Administration or similar
- Minimum of 3-5 years’ experience leading a team where process and quality improvement directly impacting the customer experience
- Exceptional verbal and written communication skills
- Highly organized
- Demonstrated problem-solving and analytical skills
