Job Summary

An IT and service company is in need of a Telecommuting Client Service Representative in Seattle.

Core Responsibilities Include:

• Providing support for internal staff via email and phone
• Documenting customer contact in ticketing system
• Providing support for customers via email and phone

Qualifications Include:

• IT Technical aptitude
• Excellent computer skills, high proficiency required with Microsoft Office products
• Minimum of three years of related work experience
• Proven track record of superior customer service skills
• Bachelor's degree or equivalent in work history
• Ability to research and resolve system/process issues