Telecommuting Client Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jun 07, 2018

Job Category: Account Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A software company is searching for a person to fill their position for a Telecommuting Client Success Manager.

Must be able to:

  • Facilitate the transition out of implementation to Go-Live and support the client's drive towards self-sufficiency
  • Manage a portfolio of clients and make certain a high level of satisfaction with the solution is achieved
  • Lead clients through the incubation process

Applicants must meet the following qualifications:

  • Travel requirements are minimal - able to travel up to 30%
  • Have a B.A./B.S. or equivalent professional experience in Human Resources, Organizational Development or Finance
  • Have a minimum of three years of experience using application or a comparable product; high level of skill with the application
  • Are highly detail-oriented and able to manage multiple projects simultaneously
  • Are organized and methodical with excellent follow-up to ensure client expectations and deadlines are met
  • Have excellent communication skills and analytical skills