Job Summary

A software company is searching for a person to fill their position for a Telecommuting Client Success Manager.

Must be able to:

• Facilitate the transition out of implementation to Go-Live and support the client's drive towards self-sufficiency
• Manage a portfolio of clients and make certain a high level of satisfaction with the solution is achieved
• Lead clients through the incubation process

Applicants must meet the following qualifications:

• Travel requirements are minimal - able to travel up to 30%
• Have a B.A./B.S. or equivalent professional experience in Human Resources, Organizational Development or Finance
• Have a minimum of three years of experience using application or a comparable product; high level of skill with the application
• Are highly detail-oriented and able to manage multiple projects simultaneously
• Are organized and methodical with excellent follow-up to ensure client expectations and deadlines are met
• Have excellent communication skills and analytical skills