Job Summary
A staffing agency has a current position open for a Telecommuting Contact Center Chat Technical Support Representative.
Must be able to:
- Interact with customers in response to inquiries, concerns, and requests about products and services
- Gather customer/product information and determine the issue by analyzing the symptoms
- Diagnose and resolve technical issues involving internet connectivity, email, application downloads, and more
Must meet the following requirements for consideration:
- High School Diploma
- 18 years or older
- 6 months customer service experience
- Must provide phone and internet services and quiet work environment
- Proper phone and chat etiquette
- Ability to speak and type clearly and accurately, using proper grammar