Telecommuting Customer Care Associate 6 in Farmington Hills

Job ID: Available for Members

Location: Michigan

Compensation: To Be Discussed

Posted: Wednesday, March 14, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

A healthcare company is seeking a Telecommuting Customer Care Associate 6 in Farmington Hills.

Individual must be able to fulfill the following responsibilities:

  • Actively listening and probing callers in a professionally and timely manner to determine purpose of the calls
  • Researching and articulately communicating information
  • Resolving customer administrative concerns as the first line of contact

Applicants must meet the following qualifications:

  • Must be flexible in scheduling and comfortable with change as customer service is an ever-changing environment
  • Must agree to observing service for the purpose of training and quality control
  • Must be a proficient typist with strong written and verbal communication skills
  • Must be able to maneuver through various computer platforms while verifying information on all calls
  • Must be able to talk and type simultaneously