Job is Expired
Location: East Coast, Connecticut, Delaware, Florida, Georgia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Rhode Island, South Carolina, Virginia
Compensation: To Be Discussed
Staff Reviewed: Thu, Aug 09, 2018
Job Summary
A computer software company has an open position for a Telecommuting Customer Operations Engineer.
Core Responsibilities Include:
- Improving product documentation and authoring knowledge base articles
- Contributing to process development
- Working with customers to resolve a wide range of issues
Applicants must meet the following qualifications:
- Regular company wide and team events
- Desire to make customers successful through direct interaction
- Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
- Experience in diagnosing, reproducing, and resolving customer issues
