Job Summary
A staffing agency is in need of a Telecommuting Customer Service Professional in Indianapolis.
Individual must be able to fulfill the following responsibilities:
- Providing contact completion and/or alternate solutions for the caller
- Adhering and meeting client program metric performance goals
- Providing excellent quality customer service to resolve matters
Skills and Requirements Include:
- High School Diploma or GED
- At least six months of customer service experience
- Good knowledge of business English, spelling and punctuation
- Ability to define problems, collect data, establish facts and draw valid conclusions, based on limited information
- All technical requirements listed by the company