Job Summary
A contact center has an open position for a Telecommuting Customer Service Representative.
Candidates will be responsible for the following:
- Speaking on the phone and using a computer
- Empathizing and being friendly with people you’ve never met
- Using logic and solving problems
Skills and Requirements Include:
- Must own a personal Windows-based computer with monitor, speakers and anti-virus software
- Must own a USB headset for online training and a telephone headset for taking live customer calls
- Must have a subscription to high-speed, hard-wired Internet connection
- Must have excellent communication and interpersonal skills
- Must be able to provide awesome customer service on behalf of the big companies