Telecommuting Customer Service Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, February 28, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

A global provider of innovative business services and technology is filling a position for a Telecommuting Customer Service Representative.

Must be able to:

  • Handle inbound phone calls from customers, assist them with account information, purchasing information, specific content or account authorization
  • Process refund requests, provide promotion song and video codes troubleshooting and resolve advanced technical issues
  • Establish an instant rapport with customers and provide a premium experience to every customer

Qualifications for this position include:

  • One year of experience in a call center or work at home experience
  • High School Graduate or GED
  • Keyboarding skills at a minimum of 35 wpm
  • Availability to work a schedule which may include varying shifts, weekends and/or holidays
  • Self-management skills to work independently in a home office location
  • Ability to thrive in a dynamic and evolving remote team environment