Job Summary
A global provider of innovative business services and technology is filling a position for a Telecommuting Customer Service Representative.
Must be able to:
- Handle inbound phone calls from customers, assist them with account information, purchasing information, specific content or account authorization
- Process refund requests, provide promotion song and video codes troubleshooting and resolve advanced technical issues
- Establish an instant rapport with customers and provide a premium experience to every customer
Qualifications for this position include:
- One year of experience in a call center or work at home experience
- High School Graduate or GED
- Keyboarding skills at a minimum of 35 wpm
- Availability to work a schedule which may include varying shifts, weekends and/or holidays
- Self-management skills to work independently in a home office location
- Ability to thrive in a dynamic and evolving remote team environment
