Job Summary
A contact center is seeking a Telecommuting Customer Service Representative in College Station.
Must be able to:
- Answer back to back calls and resolve issues
- Resolve the problem quickly and ensure situation does not escalate
- Speak clearly with empathy in both positive and negative situations
Qualifications for this position include:
- Ability to stay calm in escalated customer situations
- Ability to maintain your neutral point of view when stressed
- Ability to communicate clearly and effectively