Telecommuting Customer Service Representative in Fort Collins

Job Summary

A business services company is in need of a Telecommuting Customer Service Representative in Fort Collins.

Core Responsibilities Include:

• Identifying and assessing customers' needs to achieve satisfaction
• Keeping records of customer interactions, process customer accounts and file documents
• Managing incoming calls and customer service inquiries

Qualifications Include:

• 1-3 years working in a virtual environment
• 1-3 years customer service
• Track record of over-achieving quota
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• High school degree