Telecommuting Customer Service Representative in the Oklahoma City Area

Job ID: Available for Members

Location: Oklahoma

Compensation: Hourly

Posted: Friday, June 01, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

An automotive transportation company is filling a position for a Telecommuting Customer Service Representative in the Oklahoma City Area.

Core Responsibilities of this position include:

  • Handle incoming calls, efficiently resolving a variety of customer service inquiries
  • Provide timely and accurate information reflecting a customer-oriented image for the company
  • Locate and interpret complex information from a number of databases

Qualifications for this position include:

  • Ability to complete I-9 work authorization paperwork in person
  • Minimum 2 years of customer service experience focused on resolving customer concerns and handling difficult conversations
  • Experience in a performance-based or metric-driven environment
  • Must be at least 18 years old
  • Work-related experience working on a personal computer (PC), navigating through multiple computer systems and screens
  • Must have a computer/PC (No MACs) with compatible OS versions: Windows 7, 8, 8.1, or Windows 10