Job Summary
An SaaS company is searching for a person to fill their position for a Telecommuting Customer Success Expert.
Core Responsibilities of this position include:
- Taking ownership of our knowledge base, video tutorials, and other self-service support tools
- Performing day to day customer contact via email or scheduled call
- Walking a prospective customer through a demo
Skills and Requirements Include:
- You have spent time in a customer success or support role
- You have excellent written and verbal communication skills
- You know how to explain complex ideas simply
