Telecommuting Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Thursday, March 29, 2018

Job Category: Customer Service, Information Technology, Sales

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A provider of software solutions needs applicants for an opening for a Telecommuting Customer Success Manager.

Core Responsibilities Include:

  • Driving success across customers and ensure they are on track to renew and expand
  • Working with new customers to develop implementation and rollout plans
  • Configuring product customizations to address customer needs

Position Requirements Include:

  • Direct Salesforce administration experience in a customer facing technical role
  • BS/BA degree or equivalent
  • 3-5 years' experience with technology and able to learn new technologies quickly
  • Prior experience with SAAS applications
  • Prior experience in sales, account management, customer support or customer success
  • Superior communications skills