Job Summary
A provider of software solutions needs applicants for an opening for a Telecommuting Customer Success Manager.
Core Responsibilities Include:
- Driving success across customers and ensure they are on track to renew and expand
- Working with new customers to develop implementation and rollout plans
- Configuring product customizations to address customer needs
Position Requirements Include:
- Direct Salesforce administration experience in a customer facing technical role
- BS/BA degree or equivalent
- 3-5 years' experience with technology and able to learn new technologies quickly
- Prior experience with SAAS applications
- Prior experience in sales, account management, customer support or customer success
- Superior communications skills
