Job Summary
A media company is filling a position for a Telecommuting Customer Success Manager.
Candidates will be responsible for the following:
- Identifying customer service trends and system or standard operating procedures improvements and implementing change
- Preparing and completing sales plans objectives, quality controls on campaigns, and customer-service standards
- Achieving channel partner support objectives
Position Requirements Include:
- Travel as needed
- Able to excel under pressure, result-driven, multi-task oriented, a team player and a problem solver
- SaaS platform experience
- 3-5 years' experience in digital/online advertising, agency/client project management, and/or mobile or related environment
- Bachelor's degree in business or marketing or equivalent
