Telecommuting Customer Success Manager

Job ID: Available for Members

Location: Northeast, Pacific Northwest, Southwest, Arizona, Colorado, Connecticut, Delaware, District of Columbia, Idaho, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New Mexico, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, Texas, Utah, Vermont, Washington

Compensation: To Be Discussed

Staff Reviewed: Thu, Aug 23, 2018

Job Category: Account Management, Sales

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is in need of a Telecommuting Customer Success Manager.

Core Responsibilities Include:

  • Applying business process analysis and organizational change management to lead customers to achieve the business goals
  • Planning, tracking, and reporting on progress towards assigned objectives
  • Performing onboarding and driving adoption of company products

Required Skills:

  • Traveling to exotic locations (e.g., truck dealerships, fleet depots, manufacturer facilities, etc.)
  • Bachelor's Degree from an accredited university or a minimum of 4 years of equivalent directly related experience in service management
  • Strong leadership and consulting skills
  • Expert skills in Microsoft Office
  • Ability to work in the United States without company sponsorship
  • A strong, stable broadband internet connection