Job Summary
A software company has an open position for a Telecommute Customer Success Manager.
Candidates will be responsible for the following:
- Reaching out to promising trial sign-ups to drive product adoption
- Ensuring our customers are successful
- Resolving daily customer issues to keep customers happy
Must meet the following requirements for consideration:
- You have 3 years experience crushing it in a customer-facing role
- You can digest and effectively communicate technical concepts across audiences
- You're great at coming up with ideas for increasing product adoption and customer retention