Telecommuting Customer Success Manager in Chicago

Job ID: Available for Members

Location: Illinois

Compensation: To Be Discussed

Posted: Friday, March 30, 2018

Job Category: Account Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An information technology company needs applicants for an opening for a Telecommuting Customer Success Manager in Chicago.

Core Responsibilities of this position include:

  • Acting as a trusted advisor to achieve a high level of customer satisfaction and retention
  • Working closely with our Sales, Product, Services, Support, Training and Renewals teams to quickly onboard customers

Required Skills:

  • Bachelor's Degree or equivalent experience
  • Minimum 10 years relevant work experience
  • Demonstrated success in Customer Success, Customer Engagement or Services function for a product/SAAS company
  • Experience with account portfolio planning and prioritization