Telecommuting Customer Success Manager in Raleigh

Job ID: Available for Members

Location: North Carolina

Compensation: To Be Discussed

Posted: Tuesday, April 17, 2018

This job expires in 24 days

Job Category: Sales

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Details

A retail company is seeking a Telecommuting Customer Success Manager in Raleigh.

Individual must be able to fulfill the following responsibilities:

  • Manage all post-sales activity for company's top business and enterprise customers
  • Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
  • Ensure that a plan is in place with each customer for deployment, change management and adoption programs

Position Requirements Include:

  • Travel up to 40%
  • 3 - 5 Years Prior account management experience and 4 year degree required
  • Strong communication skills and technical aptitude
  • Self-motivated team player who has fresh ideas when it comes to user adoption and churn mitigation
  • Enjoys working closely with customers to ensure complete satisfaction
  • A real go-getter who takes the initiative to get things done