Job Summary

A digital sign company has an open position for a Telecommuting Customer Support Representative.

Must be able to:

• Log reported bugs, provide feedback to our development team
• Investigate, diagnose and respond to technical issues
• Assist customers over email and phone

Qualifications Include:

• Ability to diagnose and resolve problems and work to your own initiative
• Ability to handle complaints in a calm manner
• Passion in customer success, interest in helping people
• Keen interest in technology