Telecommuting Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, March 14, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A medical education technology company has an open position for a Telecommuting Customer Support Specialist.

Core Responsibilities of this position include:

  • Resolving customer enquiries
  • Collecting and sharing customer feedback
  • Triaging incoming requests and tracking trends in customer issues

Applicants must meet the following qualifications:

  • Demonstrated experience providing customer support, primarily through written-communication
  • Post-secondary degree or equivalent experience
  • Knowledge of web-based technology and the ability to explain technical problems clearly and succinctly