Telecommuting Customer Support Specialist

Job is Expired
Location: Alabama
Compensation: To Be Discussed
Staff Reviewed: Mon, Aug 06, 2018

Job Summary

A software company is searching for a person to fill their position for a Telecommuting Customer Support Specialist.

Core Responsibilities Include:

  • Identifying, reproducing and documenting bugs for the product teams
  • Handling inbound customer requests via email and phone
  • Working with 3rd party partners to escalate and resolve integration issues

Qualifications for this position include:

  • Some travel may be required
  • Passion for exceptional customer service and appreciation for its role in a company's success
  • Natural troubleshooting skills and ability to creatively problem solve
  • Serious attention to detail and follow up

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