Telecommuting Customer Support Specialist in Dallas

Job ID: Available for Members

Location: Texas

Compensation: Send Rates or Salary

Posted: Monday, March 19, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

An information technology company needs applicants for an opening for a Telecommuting Customer Support Specialist in Dallas.

Core Responsibilities Include:

  • Educating and empowering our customers on how to utilize our hosting platform
  • Escalating critical support issues to the appropriate channels
  • Managing and developing support documentation and processes

Must meet the following requirements for consideration:

  • Must have a High School Diploma or equivalent
  • Outstanding customer service skills and dedication to the customer service experience
  • Must have some technical experience
  • Ability to recognize patterns and solve problems with attention to detail