Job Summary

A consumer electronics company is in need of a Telecommuting District Service Manager in Englewood Cliffs.

Individual must be able to fulfill the following responsibilities:

• Managing and supervising the day to day service activities of service technicians within a geographic district Participating in field riding activities with technicians for observation, and adherence to safety procedures
• Managing the technician's repair caseload, scheduling activities, and compliance to repair appointment times

Applicants must meet the following qualifications:

• Up to 40% travel within the assigned markets, supporting and developing technicians capabilities
• Bachelor's degree in a business related field or equivalent work experience
• Minimum 5 years supervisory experience with progressively increased responsibilities in a customer or field service organization
• Ability to set clear expectations and deliver performance feedback
• Enhanced knowledge of MS Office including Excel, Word, and PowerPoint