Job Summary
A cybersecurity company is searching for a person to fill their position for a Telecommuting Encryption Product Support Engineer.
Must be able to:
- Provide complex technical support to customers, partners and employees
- Analyze break/fix issues and work with empathy and sense of urgency to deliver solutions
- Participate in new product releases and beta cycles
Position Requirements Include:
- Strong technology enthusiast with passion for troubleshooting and structured problem solving
- Solid communication nuances and presentation skills, both written and verbal
- Computer Literacy: Excel, Word, PowerPoint, Outlook, SFDC