Telecommuting Encryption Product Support Engineer

Job ID: Available for Members

Location: Oregon

Compensation: To Be Discussed

Posted: Wednesday, May 16, 2018

Job Category: Customer Service, Information Technology

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A software company is seeking a Telecommuting Encryption Product Support Engineer.

Core Responsibilities of this position include:

  • Document known issues within Knowledge Management system of record
  • Analyze break/fix issues and work with empathy and sense of urgency to deliver solutions
  • Provide complex technical support to customers, partners and employees

Qualifications Include:

  • Excel, Word, PowerPoint, Outlook (Intermediate +), SFDC Experience
  • Bachelor's degree
  • Strong technology enthusiast with passion for troubleshooting and structured problem solving