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Telecommuting English Technical Customer Support in Santa Monica

Job is Expired
Location: Pacific Time, California
Compensation: Salary
Staff Reviewed: Mon, Feb 26, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A billing software company is seeking a Telecommuting English Technical Customer Support Representative in Santa Monica.

Individual must be able to fulfill the following responsibilities:

  • Combine technical expertise with customer service to resolve questions and issues
  • Communicate clearly in writing to both technical and non-technical people
  • Document and build new tools to improve support flows

Must meet the following requirements for consideration:

  • Language requirements: English fluency (written and spoken)
  • Knowledge of HTML, CSS, Javascript
  • 2+ Years experience in a similar role at another SaaS company
  • Covering US hours 9am-5pm PST
  • Background in the software industry
  • Excellent organizational and communication skills

COMPLETE JOB DESCRIPTION

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