Telecommuting Enterprise Senior Customer Success Engineer

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Wednesday, April 25, 2018

Job Category: Information Technology, Sales

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Flexible

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

An online community is filling a position for a Telecommuting Enterprise Senior Customer Success Engineer.

Must be able to:

  • Help our customers get the most out of our Enterprise product
  • Work with customers to help them understand sales offerings
  • Work directly with customers to receive and resolve questions

Must meet the following requirements for consideration:

  • Remote or In-Office
  • 5+ years of hands-on technical customer sales and support experience which involved identifying and resolving technical issues
  • SQL skills. You can read and write SQL queries, know how to do joins, and can understand a schema
  • Ability to understand the needs of our customers and create an effective plan to install and maintain our Enterprise product in their environment
  • The ability to communicate clearly and positively through written and spoken English
  • Technical writing skills. You may have written technical documentation at a previous job, or excel at communicating technical concepts to non-technical people