Telecommuting HouseCall Program Contact Center System Administrator

Job Summary

A healthcare company is searching for a person to fill their position for a Telecommuting HouseCall Program Contact Center System Administrator.

Core Responsibilities of this position include:

• Assisting with the design, control and analysis of inbound and outbound campaigns to optimize right party connects and meet service levels of inbound demands
• Assisting internal customers to keep the production environment running at optimum efficiency
• Identifying solutions to non-standard requests and problems

Qualifications Include:

• A minimum of 2 years managing technical projects
• Understanding of VoIP
• Ability to work with call centers in varied time zones