Telecommuting HouseCall Program Contact Center System Administrator

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Saturday, March 03, 2018

Job Category: Consulting, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A healthcare company is searching for a person to fill their position for a Telecommuting HouseCall Program Contact Center System Administrator.

Core Responsibilities of this position include:

  • Assisting with the design, control and analysis of inbound and outbound campaigns to optimize right party connects and meet service levels of inbound demands
  • Assisting internal customers to keep the production environment running at optimum efficiency
  • Identifying solutions to non-standard requests and problems

Qualifications Include:

  • A minimum of 2 years managing technical projects
  • Understanding of VoIP
  • Ability to work with call centers in varied time zones