Job Summary

An information technology company is filling a position for a Telecommuting Network Support Specialist .

Individual must be able to fulfill the following responsibilities:

• Assist clients with troubleshooting and resolving networking issues
• Resolve issues by working tickets in the queue
• Assist clients with deployments and configuration

Applicants must meet the following qualifications:

• Ability to travel up to 20% to support pre-sales activities and onsite project based professional services
• Minimum CCNA certified
• Experience with implementation, management and troubleshooting of all routing protocols
• Ability to multi-task and work arrange of complex to non-complex networking focused tickets in a fast paced Managed Services environment covering multiple customer networks
• Experience with implementation, configuration, migration and monitoring of firewalls, switches, routers, load balancers from following vendors