Telecommuting Outreach Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Monday, March 26, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A healthcare company has a current position open for a Telecommuting Outreach Specialist.

Must be able to:

  • Make outbound calls to identified members
  • Engage targeted members in a discussion about their health, and effectively present how the program may benefit the member
  • Receive inbound calls and route appropriately

Position Requirements Include:

  • A reliable high-speed Internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
  • 1+ years of experience in either a consumer sales environment, healthcare outreach and/or member support
  • A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
  • Excellent oral and written communication skills with strong listening/comprehension abilities
  • Great telephone presence, including the ability to engage and motivate using patience and a conversational approach