Job Summary
A healthcare company has a current position open for a Telecommuting Outreach Specialist.
Must be able to:
- Make outbound calls to identified members
- Engage targeted members in a discussion about their health, and effectively present how the program may benefit the member
- Receive inbound calls and route appropriately
Position Requirements Include:
- A reliable high-speed Internet connection (cable, DSL or fiber) with speeds of at least 10Mbps download and 5Mbps upload
- 1+ years of experience in either a consumer sales environment, healthcare outreach and/or member support
- A demonstrated ability to establish trust quickly, overcome objections and be persuasive over the phone
- Excellent oral and written communication skills with strong listening/comprehension abilities
- Great telephone presence, including the ability to engage and motivate using patience and a conversational approach
