Job Summary

A software company needs applicants for an opening for a Telecommuting Premium Support Symantec Product Specialist.

Must be able to:

• Serve as customer advocate to ensure that issues are resolved quickly and efficiently
• Build trusted relationships with relevant technical and management stakeholders in assigned accounts
• Ensure customer configuration aligns with recommended best practices

Position Requirements Include:

• Some travel may be required to assigned customer locations
• Must have strong formal presentation and effective communication skills
• Knowledge of service delivery or account management in a post and/or presales environment
• Minimum of one year's commercial experience within the information technology industry
• Proficiency in contemporary operating systems, advanced networking concepts, and computer security concepts