Job Summary
A fast-growing technology company is in need of a Telecommuting Professional Services Operations Director.
Individual must be able to fulfill the following responsibilities:
- Institutionalizing and continuously evolving the enterprise discipline of Services strategy
- Learning from key trends and driving forecasting accuracy across critical metrics
- Driving performance through a data-driven approach to optimization
Skills and Requirements Include:
- BA/BS or equivalent
- 5+ years of PS Operations management experience, preferably at growth-stage SaaS Enterprise software company
- 10+ years of related work experience in strategic enterprise professional services operations
- Proven experience of rolling out Enterprise Operational Excellence
- Proven experience of collaborating closely with business leaders to understand needs of clients
- Track record of leading, coaching, and developing high performing, distributed Professional and Client Services teams
