Telecommuting Program Inquiry Team Operations Leader

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, March 14, 2018

Job Category: Business Operations, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Manager

Job Summary

A healthcare company is in need of a Telecommuting Program Inquiry Team Operations Leader.

Candidates will be responsible for the following:

  • Coaching and mentoring operation staff by reviewing production goals and responding to Quality audits
  • Conducting monthly one-on-one's with direct staff
  • Managing inventory and work with peer leaders to deploy staff where needed

Qualifications Include:

  • 5 years of claims processing and adjustment experience
  • 5 years knowledge of or experience in member or provider services and rework
  • 4 years of leadership experience leading a team of direct reports in a production role
  • 4 years of Subject Matter Experience in Out of Network programs
  • Intermediate proficiency in MS Word and Excel
  • Ability to convey complex information to others and make it more easily understood