Telecommuting SaaS Operations Director

Job ID: Available for Members

Location: Nationwide

Compensation: Salary

Posted: Thursday, February 22, 2018

Job Category: Information Technology, Management

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employment Status: Permanent

Employer Type: Employer

Career Level: Senior Level

Additional Information: Benefits Available

Job Summary

A software company is seeking a Telecommuting SaaS Operations Director.

Must be able to:

  • Monitor and report on key indicators
  • Grow an IT SaaS team that demonstrates customer advocacy
  • Improve productivity by leveraging individual strengths, provide timely and direct feedback

Qualifications for this position include:

  • 10 years of leadership experience in a technical support environment or equivalent combination of education and experience
  • Experience with application, infrastructure and network monitoring tools
  • Working knowledge of SaaS operations
  • Experience managing cloud providers
  • Experience in a 24x7 support environment
  • Experience and knowledge of IT systems/data security as it relates to the SaaS environment