Telecommuting Senior Care Call Center Agent in Frankenmuth

Job Summary

A non-profit organization has a current position open for a Telecommuting Senior Care Call Center Agent in Frankenmuth.

Candidates will be responsible for the following:

• Documenting all required call information in software
• Performing a variety of inbound and outbound service follow-up calls to and from seniors and families
• Meeting call volume and quality parameters in accordance with internal guidelines

Required Skills:

• Must attend training and meetings in Frankenmuth, MI
• General working knowledge of PC, internet operation, email and chat technologies
• High School diploma or equivalent
• Appropriate home equipment