Telecommuting Senior Customer Success Manager

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Wednesday, March 14, 2018

Job Category: Account Management

Telecommute Level: Frequently

Travel Requirements: Field Travel Required, Some Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A healthcare solutions company needs applicants for an opening for a Telecommuting Senior Customer Success Manager.

Must be able to:

  • Maintain day-to-day relationships with assigned clients
  • Assess client needs and advocate appropriately
  • Establish priorities and drive resolution for escalated client issues

Skills and Requirements Include:

  • Ability to travel as needed, typically <40%
  • Bachelor’s Degree
  • 7-10 Years of Professional Experience
  • At least 3 – 5 Years of Working Knowledge of Revenue Cycle, Commercial Insurance / Managed Care, and/or exposure to EMR in a Sales, Services or Implementation Capacity, and/or
  • At least 3 – 5 Years of Specific Experience in Account Management or a Customer Service Capacity
  • A demonstrated history of accomplishment in a Leadership Capacity or Successful Change Management