Job Summary
A healthcare solutions company needs applicants for an opening for a Telecommuting Senior Customer Success Manager.
Must be able to:
- Maintain day-to-day relationships with assigned clients
- Assess client needs and advocate appropriately
- Establish priorities and drive resolution for escalated client issues
Skills and Requirements Include:
- Ability to travel as needed, typically <40%
- Bachelor’s Degree
- 7-10 Years of Professional Experience
- At least 3 – 5 Years of Working Knowledge of Revenue Cycle, Commercial Insurance / Managed Care, and/or exposure to EMR in a Sales, Services or Implementation Capacity, and/or
- At least 3 – 5 Years of Specific Experience in Account Management or a Customer Service Capacity
- A demonstrated history of accomplishment in a Leadership Capacity or Successful Change Management