Job Summary
A marketing company needs applicants for an opening for a Telecommuting Senior Customer Success Manager.
Core Responsibilities Include:
- Must be able to consistently meet project timelines
- Assist with the renewal process for annual renewal of accounts
- Provide client training and support of company's proprietary webcasting platforms
Skills and Requirements Include:
- Must be prepared to work occasional non-standard hours and occasional travel
- A bachelor's degree or the equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
- Professional experience with Microsoft Outlook, Word, Excel, and PowerPoint
- Strong Internet and Web technical skills including intermediate knowledge of HTML
- The ability to work effectively with all levels of the organization to effectively complete assigned projects within the specified timeline
- At least 4 years of work experience in account management and client communications
