Job Summary

A communications company is in need of a Telecommuting Senior Principal Customer Success Manager.

Core Responsibilities of this position include:

• Understanding customer experience journeys and help customers maximize their business objectives
• Managing existing customer sales activities
• Owning the responsibility for monitoring and reporting on the customers' satisfaction

Position Requirements Include:

• Willingness to travel ~50% of the time to be onsite with customer
• Bachelor's degree or equivalent experience
• 10 years professional experience
• Excellent oral and written communication skills
• Self-motivated team player
• Enjoys working closely with customers to ensure complete satisfaction