Job Summary
A managed care company is seeking a Telecommuting Senior Provider Services Representative in the Idaho Falls Area.
Core Responsibilities Include:
- Providing website assistance in a call center setting
- Resolving calls within expected response time standards
- Answering all calls from providers regarding claims issues
Applicants must meet the following qualifications:
- 5+ years Customer Service/Call Center experience in medical claims
- High School Diploma or equivalent GED
- Will need to complete visits to providers within Region 7
- Proficient knowledge of Microsoft Office
- Familiar with data input