Job Summary
A technology company has a current position open for a Telecommuting Senior Technical Consultant.
Core Responsibilities Include:
- Creating and delivering solutions for customers addressing requirements through technical architecture
- Developing, investing, and maintaining thought leadership with deep subject matter expertise related to ITSM product capabilities and complimentary technologies
- Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes
Skills and Requirements Include:
- Up to 50% travel annually, driven by customer needs
- 3+ years working in the ITSM or IT services/consulting industry
- Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT beneficial
- Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment
- Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
- Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
