Job Summary
A travel company is filling a position for a Telecommuting Senior Travel Counselor in Phoenix.
Core Responsibilities of this position include:
- Listening and leading the conversation to solve problems in a timely manner
- Connecting with the caller to build trust and credibility even if the person is unknown
- Being a trusted advisor by offering informed and insightful recommendations
Skills and Requirements Include:
- Experience in the travel industry in a similar position or in a customer service center
- Proven ability to create international travel arrangements
- Understanding and expertise in international travel requirements
- Excellent communication skills and follow through required to advise clients of those requirements
- Ability to handle multi-cultural sometimes multi-lingual clientele
- English fluent: written and verbal
