Telecommuting Service Cloud Lead Solution Engineer

Job ID: Available for Members

Location: District of Columbia, New York

Compensation: To Be Discussed

Posted: Thursday, March 22, 2018

Job Category: Consulting, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A computer technology company is filling a position for a Telecommuting Service Cloud Lead Solution Engineer.

Core Responsibilities of this position include:

  • Evangelizing Service Cloud value to customers
  • Configuring and effectively demonstrating our solutions in a way that closely reflects each customer's business
  • Delivering the appropriate solution and establishing credibility and trust with the customer

Qualifications for this position include:

  • Ability to travel (up to 50% depending on location and assigned teams)
  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience
  • Deep functional understanding of call center/contact center operations and processes
  • Previous experience as a Solution/Sales Engineer
  • Ability to work as part of a team to solve technical problems in varied environments
  • Application configuration experience using declarative designers/tools