Job Summary
A computer software company needs applicants for an opening for a Telecommuting Support Engineer.
Core Responsibilities Include:
- Having a mindset of continuous improvement, in terms of efficiency of support processes and customer satisfaction
- Maintaining strong relationships with our customers for the delivery of support
- Ensuringing customer issues are resolved within our committed service level agreements
Skills and Requirements Include:
- Demonstrated strong technical understanding of software products
- Experience working across multi-cultural and geographically distributed teams
- Demonstrable experience in of support in technology businesses
