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Telecommuting Technical Account Manager

Job is Expired
Location: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Thu, Mar 15, 2018
Job Category: Account Management, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College

Job Summary

An information management company is in need of a Telecommuting Technical Account Manager.

Candidates will be responsible for the following:

  • Actively own and handle multiple high-visibility and high-touch customer relationships from a technical perspective
  • Serve as technical escalation contact and interface point with client technical Subject Matter Experts
  • Assist with troubleshooting software application errors by providing advanced technical expertise

Applicants must meet the following qualifications:

  • Travel: Minimal 5%
  • Degree in Information Technology, Management of Information Systems, Computer Science or related field preferred or 3+ years of additional work experience in lieu of a degree
  • Minimum of 5 years of experience in a technical support role supporting enterprise wide applications
  • You will have strong organizational and interpersonal skills with good follow-up skills and attention to detail
  • Ability to analyze, communicate, document and take on complex technical problems
  • Previous experience with vendor management

COMPLETE JOB DESCRIPTION

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