Job Summary
A technology company is filling a position for a Telecommuting Technical Account Manager.
Core Responsibilities Include:
- Providing regular updates on customer account health to Client Services leadership
- Coordinating smooth transition on customer POCs and implementations during the pre-sales and post-sales phases
- Establishing a regular cadence for monthly and Quarterly Business Review (QBR) customer meetings
Must meet the following requirements for consideration:
- Capable and willing to travel for customer meetings as necessary
- 3 + years Pre-Sales or Post-Sales experience in Sales Engineering, Technical Support, Technical Account Management, or Professional Services type roles
- Strong technical background and sales/customer orientation
- Technical experience with HTTP, TLS, DNS, and other common protocols
- Technical experience with nix operating systems
- All other requirements listed by the company