Job is Expired
Location: Massachusetts, New York
Compensation: To Be Discussed
Staff Reviewed: Mon, Feb 26, 2018
Job Summary
A technology company is filling a position for a Telecommuting Technical Customer Success and Support Operations Director.
Core Responsibilities Include:
- Building and leading a highly functional Operations function
- Building a sales operations process for lead and pipeline management
- Managing technical resources to deliver tooling to support repeatable and scalable processes
Qualifications Include:
- Has worked with highly technical and demanding customers who are running critical production workloads
- Has grown teams that have doubled in size
- Owned a training function
- Has run large implementation, integration, and business process projects and programs, or has managed a PMO
- Has defined and managed to set of analytical KPIs to drive the direction of the team
- Has recruited top talent that were high performers and retained them while growing their careers with the company
