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Telecommuting Technical Customer Support Front End Developer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jun 22, 2018
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time, Part Time
Employment Status: Independent Contractor
Employer Type: Employer
Career Level: Experienced

Job Summary

A website for technology freelance professionals is filling a position for a Telecommuting Technical Customer Support Front End Developer.

Individual must be able to fulfill the following responsibilities:

  • Splitting your time between developing product and technical support
  • Using Zendesk to field, triage, and answer client tickets
  • Answering technical support tickets

Applicants must meet the following qualifications:

  • 3+ years of Front-end development (HTML/JS/CSS) and testing skills
  • 1+ years of Technical Customer Support experience or similar such as Help Desk or Computer Support
  • Superior communication skills using written and spoken English
  • Patience, empathy, and self control
  • Ability to communicate technical issues in a way that non-technical individuals can understand

COMPLETE JOB DESCRIPTION

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